Free software downloads for tag «call center»

Search results for «call center»:

rapidHELP 2.1

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administra… 

SkypeTransfer 1.0

SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'R… 

HelpDesk CDRepairs 4.002

CDRepairs is a multi-user helpdesk repairs application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calcula… 

Freeware HelpDesk CentreDesk Group 4.000

CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calcu… 

Terrasoft Call Center 2.8

Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.… 

AverageTime 1.0

AverageTime is a quick and simple application that will average together a series of times, entered as HH:MM. Very useful in call center applications, such as finding the average handle time for a series of calls, or for finding the average wait time on a series of queues. (Freeware)… 

Dictation Buddy 2.1

Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities… 

Voice Call 4.2

Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in th… 

Request Tracker 3.1

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it too… 

SkypeAttendant 1.0

SkypeAttendant is a virtual attendant to automatically answer your SkypeIn or Skype to Skype calls. Callers simply say the name of the person they are calling and SkypeAttendant automatically transfers the Skype call to that person. SkypeAttendant uses text to speech technology which means you can q… 

CallApp 2.1 Build

CallApp is a call timer used to time your calls, it also integrates a handy tabbed notepad to jot your notes down. With the gathering of call statistics you can export them as Excel spreadsheets with graphed statistics. These graphed statistics include your Call Average, Not Ready Average, Time Work… 

Caller ID Events 1.1

Caller ID Events 1.1 is a software that will tell you who the caller is - by name, by number, by picture, by sound and even by voice. general point: Caller ID- Tapi or Comm based. Hear who's call by text to speech. Blocks unwanted phone calls. Calls log. Adding remarks, flags and priority for each… 

Star Call Manager 1.50

Star Call Manger is an application to manage and track phone calls in your business. Each business day you receive many phone calls. What if you can file and track this information, and have a simple reference point that you can go back and research these calls and the conversations that took pl… 

TapiRex 1.2

TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in y… 

Call411 1.0

Call411 is a free and simple to use Call Display application. It features automatic caller's number and name identification, customizable ringtones, and speech call announce with talking Caller ID. Call411 has a built-in phone book and call-back feature. Call411 supports any voice or data/fax modem.… 

Related: call center  www.call center  terrasoft call center  voip call center  recording call center